- Full refund for cancellation received 30 days or more in advance.
- 75% refund for cancellation received 29-14 days in advance.
- 50% refund for cancellation received 13-7 days in advance.
- No refund for cancellation received less than 7 days in advance
- No refund for peak season bookings between 15th December - 15th January
Failure to arrive at the hotel is subject to a 100% cancellation fee.
Cancellation Policy for Early Bird Bookings
Any cancellation made on the Early Bird Booking is non refundable.
Cancellation Policy for amended bookings
The cancellation policy will be applicable to the original date of arrival and not to the extended date of arrival. If the date of arrival is brought forward, the cancellation policy will be applicable to the original date of arrival.
Cancellation Policy for Special Offers
The cancellation policy for special offers [including the Early Bird Offer stated above] will be clearly depicted on the more information section on the Internet Booking Engine (IBE), under the terms and conditions section on the IBE and website.